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Delivery Information The Hibiscus Room Florists Hereford

At the hibiscus room, our dedicated team of florists hand make and design every bouquet ordered on this website, before carefully packaging and delivering the gift to your chosen destination. Choose one of our beautiful designs from the flower galleries, add any of our carefully sourced complimentary products such as our seductive champagnes, to die for hand made chocolates or gorgeous new born gifts and proceed to our simple checkout. Same Day Flower delivery in Hereford. Same day delivery is available in Hereford City, Monday to Friday if your order is received by 4.30pm. Same day delivery is available in Hereford City, on Saturday if your order is received by 2.30pm. Delivery within the county is only £4 Next Day Flower delivery throughout Herefordshire. Next day delivery is available in Herefordshire, Monday to Saturday if your order is received by 4.30pm. Delivery within the county is only £4 Flower delivery in England, Wales and Scotland We deliver throughout mainland England, Wales and Scotland Monday to Saturday. Orders must be received by 5.30pm on the afternoon preceding the delivery date except for Monday delivery, when orders must be received by the preceding Friday at 5.30pm. (Due to the nature of our daily flower deliveries we ask for a little extra notice for Monday delivery) National Delivery Monday to Friday is £4 Saturday Surcharge is £11 Flower Delivery to Hospitals If your delivery is for a hospital please ensure that the flowers will be accepted by calling the Hospital reception. We cannot take responsibility for bouquets that are not accepted. We also require the ward name for hospital deliveries. Hereford County Hospital and the Nuffield Hospital Hereford accept flower deliveries. We deliver to mainland addresses and currently do not deliver to Northern Ireland or Republic of Ireland. I am ready to choose my flowers and gifts!

 

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will give you the chance to refuse any marketing email from us or from another trader in the future. The type of information we will collect about you includes: your name address phone number email address credit/debit card details We DO NOT store any credit card information on our system. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. Currently we DO NOT use cookies. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should contact us. I am ready to choose my flowers and gifts!

 

Our 100% Satisfaction Guarantee

Beautiful Fresh Flowers, Guaranteed! With our fantastic suppliers from Holland, we ensure that only the highest quality flowers at their absolute peak of freshness are used. We turn our stock over every 48 hours to ensure every bouquet and arrangement will arrive in a condition that will have the recipient raving about the quality and design. We Guarantee your satisfaction We aim to exceed your expectation every time we deliver your chosen gift. We take customer care very seriously and have built our business up over the last 6 years based around delivering an outstanding customer experience. If for any reason you are not entirely satisfied or there has been an oversight, please contact our dedicated team to rectify the situation. At The Hibiscus Room we really do care about you, our customer. Our Promise - completely satisfied or your money back If we fail to deliver any of the above, we will either redeliver the gift or refund all or part of the order value. We believe passionately in providing great customer service and satisfaction and we are happy to provide you with this guarantee! Please see our full terms and conditions for full details of our guarantee, delivery information and other terms. I am ready to choose my flowers and gifts!

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