We pride ourselves on our high levels of customer service.

We are so confident of our product and service, that we are happy to stand behind our 100% Satisfaction Guarantee!

Occasionally, something may go wrong. We are always on hand to make sure we put that right.

If you are not 100% satisfied with your purchase, please contact us at the shop by phone or email.

We ask that you contact us within 24 hours of the problem arising.

Where a full refund is warranted, we will provide this, otherwise, we may replace the flowers or gifts to the value of the original purchase.